Refund and Returns Policy

Overview

Hey there, bro! So, here’s the dealio with our return policy—it’s as chill as a polar bear in a snowstorm. Since our products are all about getting up close and personal with your glorious bod, we gotta keep things hygienic, you feel me? That’s why we’re not handing out refunds like candy on Halloween. But hold your horses, bro, we’re not leaving you high and dry. If your goods arrive looking like they’ve been through a wrestling match with a grizzly bear or if they’re defect city, we’ve got your back. Just hit us up, and we’ll swap ’em out quicker than you can say “beard oil emergency.” So, remember, no refunds, but we’re all about making sure your grooming game stays on point.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Contact@BroSoapCo.co.

Shipping returns

Hey bro, just a heads-up: you’re on the hook for your own shipping fees to send that thing back. Sorry, but no refunds on shipping, it’s like trying to reclaim a dropped protein shake – gone forever, bro. And hey, depending on your pad’s location, the wait time for your swap might be a real wild ride.

Now, if you’re slinging back something with a hefty price tag, maybe think about ponying up for a shipping service with eyes on it or snagging some shipping insurance. No guarantees we’ll catch that return, bro. It’s like playing catch with a ninja, you might not see it coming!

Need help?

Contact us at Contact@BroSoapCo.com for questions related to returns.